# 2Mashi
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FAQ
💰 I paid for the order on the website, when will I receive my order?
A link that can be used to download complete sheet music will be sent to the e-mail address you used when placing the order within 5 minutes after the payment.
🎵 When will the sheet music be ready if I completed a pre-order?
By pre-ordering you show your interest in a certain piece. There are no fixed terms for sheet music creation in case of a pre-order. We look at the pieces that are in demand and create sheet music for them. As soon as it is ready, a notification will be sent to your e-mail address.
🎹 What is the purpose of midi?
There are at least two options: 1. If your keyboard has a training function, you can use midi files. It is very convenient. 2. If you are learning a piece and can’t figure out how a certain part of it should sound, you can listen the file using the screen of your keyboard or a sheet music program. You will be able to see the note that is being played and figure out how to play the piece on your own.
🎼 Is it possible to change the key of the sheet music I bought?
Yes, you can send us an e-mail and we will change the sheet music you need.
👻 Where can I find the sheet music I just purchased?
If you were not automatically redirected to order download page, you need to access the e-mail you used when placing an order and follow the link from the letter, then press “Download your sheet music!”
